AppieCareStart an enquiry

Computers · Phones · Tablets

Help with computers, phones and tablets

AppieCare is an enquiry service. Tell us what's wrong, or what you need set up, in a few short questions. We review your enquiry and contact you using the method you choose. Available in the United States, the United Kingdom and Australia.

Start an enquiry How it works
  • Free to ask, no obligation
  • No account needed
  • We don't sell your details

What we can help with

Choose the closest match. If you're not sure, pick troubleshooting and describe what's happening.

How it works

A short form, then we review your enquiry. There's no account to create and nothing to pay to ask.

  1. Describe what you need

    Choose the device and the problem, or what you need set up. It takes about two minutes.

  2. Choose how we reply

    Email, phone or either. We only use your details for what you ask us.

  3. We review your enquiry

    We review your enquiry and contact you using your chosen method. We'll ask your permission before sharing your details with a repair partner.

  4. You decide

    There's no obligation. Confirm any quote before agreeing to work.

After you send an enquiry

  • You get a reference numberIt appears on screen as soon as your enquiry is sent. Keep it if you want to ask about your enquiry.
  • We replyResponse times vary. We'll reply using the contact method you choose.
  • Your permission comes firstWe'll ask your permission before sharing your details with a repair partner.
  • CostThere is no fixed price on this enquiry form. Costs depend on the device, fault and service provider. Confirm any quote before agreeing to work.

Privacy and contact

We don't sell your details or send you anything you didn't ask for. Tips and offers by email are optional and need a separate tick.